Riduculous Service

<p>Our family has been with Discovery for the past 6 years, and this is the first time I have received such lousy service. We are on a plan which should cover alm our GP visits, however my children's past two GDP visit claims have been rejected and we had to pay for it outselves. Paying more than R6000 per m9nth for medical aid, and after phoning 3 times this issue has not been resolved. Every consultant I spoke to ensured me this issue was being attended to and that I would receive feedback within 3 business days. It has been more than two weeks and not only has our money not been refunded, I have not received any feedback on this matter at all. Really lousy service, especially from a company which I always had the utmost respect for. </p>