MM
Moorane M

1 reviews | Active since Jul 2018

25 Sept 2024, 14:47

Ridiculous waiting period

I was on Discovery medical aid and took 2 months break due to financial problems, when i called again to reinstate, me and my elder daughter were given 3 months waiting period but my son who is 1 year and 8 months who was on medical aid from birth was given 12 months due to not being 2 years on medical aid and because he was admitted in April. How can he be on medical aid for 2 years when he is not even 2 years himself? I found this very frustrating as i cant guarantee that my child wont be admitted in this 12 months.

0
Replies (2)
Discovery Health
Discovery Health's reply26 Sept 2024, 06:55
Official
Dear Moorane M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Sept 2024, 12:04
Official
Dear Moorane M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team