NM
Nivash M

1 reviews | Active since Feb 2025

17 Mar 2026, 15:40

Ridiculous service and clients interaction

The most unprofessional service, I stopped using services more than 3 months ago and get a call that I owe R200 outstanding, which was billed incorrectly 3 years ago. Thereafter 24 hours later I have threatening emails to confirm payment or you will be listed. This is the first time I have ever been contacted by Discovery for any outstanding amount. Thank God I moved to Bonitas.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Mar 2026, 06:37
Official
Dear Nivash M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Mar 2026, 17:44
Official
Dear Nivash M

Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team