sS
smithalaric S

1 reviews | Active since Apr 2017

12 Sept 2017, 05:35

Reward for membership = penalties

I've been a member of discovery health for the past three years up to the end of Aug. I started working for an international company that does not facilitate membership application to medical aid. I have to make my own application. Discovery South Africa wants me to join at a penalty membership fee and wait three months to access my benefits. I'm being PENALISED for being a member and wanting to rejoin. That's how consumers get ****ed over. Not me I'll rather die than accept their arrogance. Cos if I do accept I'm complicit in selling my own integrity which is a harsher death.

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Replies (3)
Discovery Health
Discovery Health's reply12 Sept 2017, 12:16
Official

Dear alaric-smith

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply14 Sept 2017, 11:29
Official

Dear alaric-smith

We can confirm that the relevant team has been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team

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smithalaric S's update14 Sept 2017, 11:43
Reviewer Update
My faith and sanity has been restored satisfactorily. Thank you very much for your amicable assistance. I appreciate your contribution to the well-being of my mental health.