TG
Theo G

1 reviews | Active since Apr 2016

16 Apr 2019, 16:41

Retards of Discovery Health

Most ridiculous service ever, If I had a choice, I would move away from your company! There is an agreement via telephone that simply turns to **** after the phone call, and we back at square one on email and the process starts over again with the customer doing all the work!

Over a week to resolve a simple reimbur*****t issue, ***!!!! Why do I have to work through so many different idiots to resolve this simple matter? Your email format sucks, your feedback in emails sucks.

RE: -WRefNo# ********** 181#- -MailRef# ********** 465#-

RE: Xolani Rodile_Bayradiology - SG254290 -WRefNo# ********** 200#- -MailRef# ********** 177#- -MailRef# ********** 104#-

0
Replies (2)
Discovery Health
Discovery Health's reply17 Apr 2019, 08:05
Official
Dear Theo.Govender

We apologise for the frustration this has caused. We will contact you to resolve the matter as soon as possible.

Kind regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply18 Apr 2019, 12:13
Official
Dear Theo.Govender

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team