JR
Juilanau R
1 reviews | Active since Jun 2012
11 Dec 2015, 11:56
Response lead-time
Good day,<br> <br> Can someone from Discovery confirm what their response time is on queries/claims logged, please? I have sent emails on 7 October AND 3 December, yet haven't received any feedback yet. <br> <br> Is it possible to get SOME kind of response?
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Discovery Health's replyOfficial
15 Dec 2015, 13:41Hello Joolz,
Thank you for your comment.
The normal turn around time for queries sent to our general email address is 3 to 5 working days. We've confirmed that you have been contacted and your outstanding queries addressed.
Regards
Annelize
Thank you for your comment.
The normal turn around time for queries sent to our general email address is 3 to 5 working days. We've confirmed that you have been contacted and your outstanding queries addressed.
Regards
Annelize
Discovery Health's reply15 Dec 2015, 13:41
Official
Hello Joolz,
Thank you for your comment.
The normal turn around time for queries sent to our general email address is 3 to 5 working days. We've confirmed that you have been contacted and your outstanding queries addressed.
Regards
Annelize
Thank you for your comment.
The normal turn around time for queries sent to our general email address is 3 to 5 working days. We've confirmed that you have been contacted and your outstanding queries addressed.
Regards
Annelize