Reporting Medical Aid *****

I have just concluded a call with a MANAGER at Discovery Health who, in his capacity called to inform me that a DOCTOR has asked that my daughter and myself be removed from his Network.

Please Note that this request is being Made by a Doctor and the reason for this is that my daughter has called him out for MEDICAL AID *****. He has been charging the scheme for multiple visits when she goes in for a consult.

THE MANAGER Mr Taher Moola , WHO WAS IN MY OPINION ACTING AS A TYPICAL CALL CENTRE AGENT, IGNORED MY REQUEST TO GET THE RELEVANT ***** DEPARTMENT TO CONTACT ME.HE MENTIONED THAT THEY CANNOT MAKE OUTBOUND CALLS? WE ARE TRYING TO REPORT "*****" AND YOU WANT TO PROTECT THE DOCTOR??? TAHER MOOLA, READ THE DISCOVERY VALUES...........

Discovery's eight core values Innovation and optimism. Business astuteness and prudence. Great people. Liberating the best in our people. Integrity, honesty and fairness. Intellectual leadership. Tenacity, urgency and drive. Dazzle clients.

You really dazzled me today. ACT WITH URGENCY AND DRIVE!

Really Disappointed with this companies ETHICS on ***** !