REJECTED CLAIM

So Discovery, you leave me with no choice but to write on here as you ignore customers emails anyway.

We are in covid times! Last month my doctor called my wife and I as we needed repeat scripts. We were then hit with a bill for telephonic consultation. Makes sense as you need to avoid going In if not needed

This bill was nearly R1000. You chose not to cover it. Yes my savings is depleted, but why could you not take this out our additional Dr's visits. It's cheaper and I can't help that we can't go into the Dr's.

I have paid the money to the Dr and I only feel it's fare to be paid back to me and taken out our additional Dr's visits which is my benefit.

Hopefully someone can help here, don't always be quick to take money then not want to cover.