jj
jeanette.betha jeanette.betha
1 reviews | Active since Sept 2016
01 Aug 2023, 15:55
Reimbur*****t
I accidentally paid money into Discovery instead of my mom's personal account in 2021 and contacted Discovery Health to track the R5000,00 funds which they found. All details required to reimburse me were taken down by the consultant. Until now i havent received the funds although i've contacted discovery numerous times to refund me but to no avail. This money is due to me so please can i have the money back in my account as soon as possible. I've contacted Discovery with follow ups and promises were made for the reimbur*****t to no avail. Having to re explain myself over and over again can this please be resolved
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
02 Aug 2023, 08:53Dear Jeanette B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Aug 2023, 08:53
Official
Dear Jeanette B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Aug 2023, 11:08Dear Jeanette B
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Aug 2023, 11:08
Official
Dear Jeanette B
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
jj
jeanette.betha jeanette.betha's updateReviewer Update
07 Aug 2023, 08:53My email responses hasn't been responded to my Discovery to reimburse me funds due to me. I'm dismally disappointed by the lack of communication and updates. No other contact has been made although Discovery claims they contacted me telephonically. I need my money in my account today i will send this directly to the COE and other media platforms!!!
jj
jeanette.betha jeanette.betha's update07 Aug 2023, 08:53
Reviewer Update
My email responses hasn't been responded to my Discovery to reimburse me funds due to me. I'm dismally disappointed by the lack of communication and updates. No other contact has been made although Discovery claims they contacted me telephonically. I need my money in my account today i will send this directly to the COE and other media platforms!!!
jj
jeanette.betha jeanette.betha's updateReviewer Update
07 Aug 2023, 20:39Discovery Please pay back the funds and stop making falls promises. All i've received is just an email notifying me of call logged and promises that the refund will be processed. How long still must i wait? By now do you know how much interest i could have accumulated with that money that's been in your suspense account for now two years. This is so unfair what you're doing. I dont think Mr Gore will agree this isnt aligned his business principles
jj
jeanette.betha jeanette.betha's update07 Aug 2023, 20:39
Reviewer Update
Discovery Please pay back the funds and stop making falls promises. All i've received is just an email notifying me of call logged and promises that the refund will be processed. How long still must i wait? By now do you know how much interest i could have accumulated with that money that's been in your suspense account for now two years. This is so unfair what you're doing. I dont think Mr Gore will agree this isnt aligned his business principles