AO
Anne O
1 reviews | Active since Sept 2010
04 Aug 2021, 15:55
Refusing to pay for a PCR test
Upon having a PCR test done.... since my spouse was tested POSITIVE!!! It is the wisest thing to do to also have a test done. I had to pay on the spot, R 850 to be more precise. Pathcare confirmed that Discovery would pay for this!!! Having presented the test and statement to you. YOU DISCOVERY came back that a provider had to give authorization for having this PCR test done. So I contacted my GP... Dr Formica (based in Port Alfred)... She gave you her practice number and a QR code. AND STILL, you are refusing to pay? WHY???? WHAT MORE DO I NEED TO DO??
Helpful (0)
Replies (5)0
Replies (5)
Discovery Health's replyOfficial
05 Aug 2021, 08:58Dear Anne marie O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Aug 2021, 08:58
Official
Dear Anne marie O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
AO
Anne O's updateReviewer Update
05 Aug 2021, 15:42WHAT IS THERE TO INVESTIGATE !!!! yOU HAVE DR FORMICA AS MY GP, AS WELL AS HER PRACTISE NUMBER....i DEMAND MY R 850.00 !!! UNLESS YOU ME TO SPREAD THE VIRUS
AO
Anne O's update05 Aug 2021, 15:42
Reviewer Update
WHAT IS THERE TO INVESTIGATE !!!! yOU HAVE DR FORMICA AS MY GP, AS WELL AS HER PRACTISE NUMBER....i DEMAND MY R 850.00 !!! UNLESS YOU ME TO SPREAD THE VIRUS
Discovery Health's replyOfficial
10 Aug 2021, 15:27Dear Anne marie O
We have been in contact with you to discuss your concerns.
Regards
Discovery Health Servicing Team
We have been in contact with you to discuss your concerns.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 Aug 2021, 15:27
Official
Dear Anne marie O
We have been in contact with you to discuss your concerns.
Regards
Discovery Health Servicing Team
We have been in contact with you to discuss your concerns.
Regards
Discovery Health Servicing Team
AO
Anne O's updateReviewer Update
17 Aug 2021, 12:36Yes, you have reached out to me. Requesting the practice number for my GP, I have given you this, then 5 days later ... you request a proof of payment, DONE!! Now it is under review??? REALLY???? My husband has been tested POSITIVE. Don't you agree that it is under current circumstances was the WISEST choice that I had to be tested to???? Unless YOU DISCOVERY would like to be responsible for me spreading COVID19???
Make no mistake!! I WILL go to any form of media outlet I can find, to tell my 'story' about HOW DISCOVERY is treating this!!
I expect MY R 850,00 to be returned into the bank account ASAP
Make no mistake!! I WILL go to any form of media outlet I can find, to tell my 'story' about HOW DISCOVERY is treating this!!
I expect MY R 850,00 to be returned into the bank account ASAP
AO
Anne O's update17 Aug 2021, 12:36
Reviewer Update
Yes, you have reached out to me. Requesting the practice number for my GP, I have given you this, then 5 days later ... you request a proof of payment, DONE!! Now it is under review??? REALLY???? My husband has been tested POSITIVE. Don't you agree that it is under current circumstances was the WISEST choice that I had to be tested to???? Unless YOU DISCOVERY would like to be responsible for me spreading COVID19???
Make no mistake!! I WILL go to any form of media outlet I can find, to tell my 'story' about HOW DISCOVERY is treating this!!
I expect MY R 850,00 to be returned into the bank account ASAP
Make no mistake!! I WILL go to any form of media outlet I can find, to tell my 'story' about HOW DISCOVERY is treating this!!
I expect MY R 850,00 to be returned into the bank account ASAP
Discovery Health's replyOfficial
23 Aug 2021, 09:59Dear Anne marie O
We have been in contact with you via email to address your concerns.
Regards
Discovery Health Servicing Team
We have been in contact with you via email to address your concerns.
Regards
Discovery Health Servicing Team
Discovery Health's reply23 Aug 2021, 09:59
Official
Dear Anne marie O
We have been in contact with you via email to address your concerns.
Regards
Discovery Health Servicing Team
We have been in contact with you via email to address your concerns.
Regards
Discovery Health Servicing Team