BM
Bazil M

1 reviews | Active since Aug 2012

15 Jul 2016, 06:46

Refused Claim

<p>Both My medical aid and car insurance is with discovery because i know your reliability.</p> <p> </p> <p>I didnt know if this is a joke or what - i want to do a surgical Dental Inplant an the cost is R25k in total, however when i spoke with an agent yesterday just after i even removed my tooth to submit my claim i was told i have to pay myself and claim back from discovery.</p> <p> </p> <p>My question whats the point of being on medicl aid if i cannot be covered because in the beginning we were informed we are covered </p>

0
Replies (2)
Discovery Health
Discovery Health's reply15 Jul 2016, 07:50
Official

Hi bazilmdk

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Jul 2016, 12:42
Official

Hi Bazilmdk

We have been in touch with you to answer your comments. We will soon send you final feedback by email.

Regards
Anil