kK
kahtsdj K

1 reviews | Active since Sept 2016

03 Jul 2017, 13:22

Refuse to pay medical bills and bad service

<p>I recently went to the hospital and Discovery Health will not pay 20% of my medical bills. I also had to pay R7100 Gap cover because the hospital I was admitted to was not on my health plan. I now have massive medical debt of almost R20k for a 5 day hospital stay. They use codes and technical loop-holes to avoid payment. I wrote them an email on 30/06/17 to complain about the manner in which they conduct business but they have not bothered to come back to me at all.</p>

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Replies (2)
Discovery Health
Discovery Health's reply03 Jul 2017, 14:35
Official

Dear dawid-kahts

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 Jul 2017, 15:25
Official

Dear dawid-kahts

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team