Refuse to pay a claim
<p>I went to see my GP once on the 22 November and again on the 20 December both for pregnancy related consulations.</p> <p> </p> <p>Discovery have rejected both claims stating they were rejected as the plan I am on does not cover a GP consultation for pregnancies but rather a Midwife or a Gyne.</p> <p> </p> <p>I have dealt with Tanya reference number ********** 61 (who promised to come back to me but never did) and Rovona reference number ********** 665 as well as a few others who if you look at my call history will show the reference numbers.</p> <p> </p> <p>Discovery's brochures clearly state that I have 4 consultations with either a GP, Midwife or Gyne. I have been told that the brochures are incorrect and the claim is for my account. I have on more than one occasion seen it stated in a number of places that my plan covers a GP, Midwife or Gyne.</p> <p> </p> <p>I have now been told that the problem is in actual fact a system error and that this will take a while to fix.</p> <p>I am at the point in my pregnancy where I need to see the GP often and cannot see him as there are outstanding bills.</p> <p> </p> <p>This is a Breach of contract as you are NOT upholding your side. You would be very fast to suspend my denifits if I did not pay but when you dont pay its another story!!!</p> <p> </p>
Dear charlene-sandra-van-wijk
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear charlene-sandra-van-wijk
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear charlene-sandra-van-wijk
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear charlene-sandra-van-wijk
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
