JM
Jan M

1 reviews | Active since Apr 2015

17 Apr 2026, 06:06

Refuse to approve heart PMB

We join discovery last year i were on a waiting period of 12 month for something of the brain due to previous stroke after joining discovery second time not my choice of medical aid but company choice them ....last year so much trouble with them the whole year now there is something wrong with heart app**** for PMB new story they don't cover that condition on the scheme but when joining i told the agent i need a plan that cover heart due to family history as we were not aware i will now also suffer from my heart we are on Delta saver pay nearly R7000 pm for what most of my pmb for my lung medication i need to pay co payments nearly R500 pm but yet i went and look and it say i don't need to pay co payment i am sick of this i will go to social media and tell my story as this have been the worst year of my life with Discovery

0
Replies (3)
Discovery Health
Discovery Health's reply17 Apr 2026, 06:34
Official
Dear Jan

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
JM
Jan M's update17 Apr 2026, 16:36
Reviewer Update
No phone call ....now 8 need to be admitted as tge doctor want to run test now you want a test that is Over R3000 what i will need to pay i vive discovery time till tomorrow morning to phone me or sort this **** out after that i will go to viral with this do you want me to get haert failure or something then you will run **** this ****
Discovery Health
Discovery Health's reply21 Apr 2026, 07:56
Official
Dear Jan

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team