KT
Kaizer T

1 reviews | Active since Oct 2016

24 Aug 2018, 15:18

Refusal to pay minimun prescribed benefit

Hi Peter

Discovery have not paid my minimum prescribed benefit to Dr Greeff & Ass , AC and Partners and Van der berg for treat of my child in hospital from 08 -15 June 2018. They claim the dependent or code was incorrect I then submit them the statement indicating what is due and the dependent was correct.

The supplier does not want to resubmitting claiming that discovery is playing delay tactics . Discovery has phone me in June-July-August 2018 promising to phone the said supplier but until today I am still waiting.

Regards Kaizer Tsotetsi- ********** 60

0
Replies (2)
Discovery Health
Discovery Health's reply24 Aug 2018, 15:27
Official

Dear kazar

We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply28 Aug 2018, 13:35
Official

Dear kazar

Please check your email inbox for our feedback.

Regards
Discovery Health Servicing Team