REFUSAL TO PAY FOR MY MEDICAL CARE

Discovery authorised my admission for removal of pilonidal sinus at one of their network hospitals in February this year. I suffered intense pain at the time. Due to the severity of my condition during surgery, the Surgeon performed a scoping procedure that cost R7350 and discovered that there were two sinuses. The surgery took longer and the wound was quite deep. Discovery refused to pay indicating that the procedure was not authorised. After several emails with the consultant from Discovery, I have not received their response to date. The surgeon was willing to provide a report to substantiate the reasoning for the procedure. As a result, my funds have been depleted as early as February.