1 reviews | Active since Sept 2021
Refusal to pay claim
Four months ago, I added my wife to my medical coverage, providing all the necessary health-related information as requested.
Today, my wife urgently required a wisdom tooth extraction recommended by a qualified dentist and a specialist. The specialist deemed it an urgent matter, aiming to perform the procedure within 24 hours.
Regrettably, Discovery, the medical insurance provider, considers this a pre-existing condition and has initiated an investigation that may last a week. I find this situation quite unusual and disappointing, as nobody with wisdom tooth issues has ever intentionally waited over four months to exploit the medical insurance system.
I have a suspicion that they are making considerable efforts to avoid covering the expenses, and I now regret the decision to include my wife on my medical plan. She could have remained with her employer's medical coverage without encountering these difficulties.
Discovery Health Servicing Team
Discovery Health Servicing Team
