PD
Peter D

1 reviews | Active since Aug 2014

10 Feb 2016, 12:17

Refusal to meet claim

Discovery refused to meet claims from the dentist Dr Swanevelder with whom they Have a dispute. This surely is nothing to do with me They should meet my claims

0
Replies (1)
Discovery Health
Discovery Health's reply10 Feb 2016, 14:28
Official
Hello Peterddncn,

Thank you for your comment.

Unfortunately, Discovery Health does not fund any claims related to this practice. This decision was made after taking cognisance of the accepted protocols and the level of compliance by such practices with our billing requirements. Furthermore, the decision was made having the best interests of all members of the scheme in mind. The provider is usually well informed of this decision before stopping of payment would be activated.

Please feel free to discuss the reasons for this decision with your provider.

Regards

Discovery Health Servicing