TS
Travis S

1 reviews | Active since May 2020

20 Jul 2022, 16:59

Refusal to cover for my Chronic Asthma.

I wanted to sign up us discovery, So with the long phone calls confirming all my details, the proceeded to put existing conditions from my fathers plan that I was recently taken off. Asking me to answer general questionnaires about conditions that have noting to do with me.

I have had Chronic Asthma for my whole life. but they refuse to cover for 12 month. its for this reason i have cancelled my application with them and will find an alternate to get my CHRONIC medicating.

i understand my Eczemas its not considered chronic. as they dont cover it anyway.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Jul 2022, 07:08
Official
Dear Travis Sadler

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Jul 2022, 11:21
Official
Dear Travis S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team