REFUND MY MEDICAL SAVINGS FROM JANUARY

Discovery needs to refund me my Medical Savings for January 2018 which is an amount of R355. I changed plans effective 1st February 2018. Mikela from Head Office said they could refund me immediately as my medical aid was blocked in January. When I called Discovery they said I have to wait 4 months. When I called last week which was the 1st week in June they said 4 months and 10 days. Today I called again since it has been 4 months and 10 days and now they say only 16 July. This is ridiculous. I want my money refunded immediately, there is no claims outstanding and the service and information that I keep getting is unacceptable and time-wasting. The service delivery at Discovery Health is unsatisfactorily, continuously experiencing problems with medical aid issues!!!! One morning I will wake up and I will move to another medical aid......