Refund MSA due to émigration

Item: Discovery Health
Rating: 1
Author: kathleen.stevens kathleen.stevens

I am still waiting. Five months later.... Even after supplying my bank account details... From which all debit orders are taken? And my flight details, dated 1 December 2020 for the third time. They don't respond here, other than with a pre-set response. They asked for details but didn't supply an email for the response. Hopeless and disappointing. I am in France please for heaven's sake don't try to call me.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

18 May 2021, 10:42

Dear Kathleen S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply18 May 2021, 10:42

Official

Dear Kathleen S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

18 May 2021, 11:51

Dear Kathleen S

We’ve responded to your query.

Regards

Discovery Health Servicing Team

Discovery Health's reply18 May 2021, 11:51

Official

Dear Kathleen S

We’ve responded to your query.

Regards

Discovery Health Servicing Team

kathleen.stevens kathleen.stevens's updateReviewer Update

18 May 2021, 12:08

Thank you. I will review when I see the refund in my account.

kathleen.stevens kathleen.stevens's update18 May 2021, 12:08

Reviewer Update

Thank you. I will review when I see the refund in my account.