Refund following death

<p>I have been struggling to get Discovery to refund me for the health premium paid I paid in advance following her passing. i mailed the death certificate as requested and didnt get a reply or refernce number from the ********** mailbox. i then called to follow up to no avail. i today spoke to Zakkihya who has now requested a power of attorney letter or a letter form the executor of her estate. I told her in no uncertain terms that my mom does not ahve a deceased estate (died a woman of straw) and I can therefore not provide either. I have sent the death certificate ages ago and seeing that the premiums were paid by me from my bank account, I cant see why they are now struggling to refund into that same account without making me jump through hoops. I dont have the time to deal with ****py service and inflexible corporate red tape like this. </p>