PM
Palesa M

1 reviews | Active since May 2026

20 May 2026, 20:18

Refund

I am very disappointed with the service I’ve received from Discovery Health regarding my refund request.

I have called multiple times, and four consultants confirmed that I could receive a refund, only for me to now be told that I can’t. I’ve been sent around with no clear explanation or proper assistance.

I was charged for a medical aid that I never used and was not even aware was active. As someone who has referred five friends to Discovery, this experience has been extremely disappointing.

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Replies (2)
Discovery Health
Discovery Health's reply21 May 2026, 07:19
Official
Dear Palesa M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 May 2026, 09:08
Official
Dear Palesa M

We’ve emailed you feedback as we could not contact you telephonically. 

Regards 
Discovery Health Servicing Team