Refund

<p>Im so annoyed by the pathetic service from your provider,last month the hospital send request for refund and i was copied on that email and you didnt bother to respond.i then took it upon myself to request the statement and to my suprise no refund was made to my MSA and i sent a follow up email this week and still no reply except the automatic response.</p> <p>when am i going to get my refund since its my money a i pay a lot for my medical aid and never skiped payment.Please pay back that money.</p> <p>Ref No: ********** 758</p>