LR
Leon R

1 reviews | Active since Oct 2016

30 Aug 2022, 09:38

Refuce to give my meds

I have a problem and you are uncontactable so here we go. 2 months ago, I received a script from my GP. I loaded it and I received my meds the next month you gave me the option to hand my script in at a Clicks as you wanted the original. This I did at Clicks Pharmacy Buffelsfontein, they then gave me month 2 meds. Now that I want to order months 3 meds from you you want the original. I DONT HAVE IT CLICKS HAS IT AND IF I DONT HAVE MY MEDS YOU WILL BE HELD RESPONCIBLE. PHONE ME NOW AND RESOLVE YOUR BAD SERVICE regards Leon van Rensburg

0
Replies (2)
Discovery Health
Discovery Health's reply30 Aug 2022, 10:16
Official
Dear Leon V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply30 Aug 2022, 14:00
Official
Dear Leon V

We have been in touch with you to answer your comments

Regards
Discovery Health Servicing Team
 .