Refreshing Human side of employers.

It's very rare that I compliment the services of a provider, but always it good to give credit where credit is due, Just to give you some background, My wife and 5-year-old daughter, and myself recently became ill and being on a hospital plan with Discovery health, we did an online screening for covid 19 as we were in contact with a family member that tested positive.

The very next day we were contacted by Discovery's covid business solutions department, they guided us through the process of arranging a virtual consultation with a GP, who arranged a referral to Lancet labs to have a covid test done, all costs covered by Discovery under their covid relief and PMB, we tested positive, by the time we had gotten our results back, the doctor had sent through the prescriptions and sick notes for work.

The reason I want to mention this is that not only did we get exceptional service from Discovery, but also with my wife being a staff member of Discovery health, the company has a department that assists staff during this time, we had received up to 3 to 4 calls a day from the company to check on our wellbeing, even going as far as arranging an oxy meter delivered to our home in 24 hours as my daughter is asthmatic.

I have worked for many employers, and I have never seen such care being taken for staff and their families before, even my wife's direct management was always in communication. Compliments and Thank you to Adrian Gore and Ryan Noach.

Also would like to thank the frontline workers at Lancet on the field risking their lives to ensure we are tested and safe.