NH
Nicole H

1 reviews | Active since Jan 2014

25 Feb 2015, 10:20

Referral number - Specialist

My doctor faxed through the referral form last Thursday and I was informed by both him and Discovery that I would receive feedback within 2 days. I have just received a call from Discovery stating that they have no record of this. <br> <br> How is that possible when you've received all other correspondence sent by him on Thursday??? <br> <br> I have an appointment booked with the specialist for the 27 Feb, which is Friday and now I'm being told I will have to cancel that appointment and make another due to inconveniences caused by Discovery as they it'll take 2 days to get back to me.<br> <br> I now have to fit in with Discovery's convenience and timeline as if I sit around with no other commitments, obligation and responsibilities

0
Replies (1)
Discovery Health
Discovery Health's reply26 Feb 2015, 11:39
Official
Hello Nicole713,

Thank you for your comment.

As discussed, the Scheme only received this request on 2015/02/25. We have reviewed your request and your authorisation was released today.

Thank you for allowing me to assist you.

Kind regards
Danita