CM
Carine M

1 reviews | Active since Dec 2010

22 Aug 2017, 18:22

Rediculous service for home birth claim

Discovery does not support natural births, their systems cannot handle the process They are unable to process home birth claims, they have rejected the claim for the following reasons. Processing it under the wrong patient- my daughter at school, the date of the birth was not the 40 week date -as if a natural birth can be predicted, then saying that it had been processed, the list goes on. After the 5th attempt, one month later, to claim back a quarter of the amount that I had to pay, I give up, my advice is have a caesarean at hospital that will cost them 10 times as much and you will have no problems. They also don't cover the birthing pool for R1200 but will cover a hospital stay.

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Replies (2)
Discovery Health
Discovery Health's reply23 Aug 2017, 09:07
Official

Dear SCMostert

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Aug 2017, 12:59
Official

Dear SCMostert

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team