PD
Pauline D

1 reviews | Active since Aug 2016

18 Aug 2016, 14:44

Recommended?

<p>You recommend Mellins I-Style Cresta as opticians. I go there, and get the tests/see optician. SMS to say delay on glasses as problem with lab. Eventually get SMS to say ready for collection. I am in the ****arney area so not just round the corner but go there because of your recommendation. When I go to collect, they're no good. You'd think with all the hi-tec equipment, they would get it right! Was not impressed. Told to make another appt to see what's wrong. I would like confirmation that Discovery have not paid for this service because, as far as I the customer is concerned, they have not delivered! How can you recommend when they get it wrong. I haven't made another appt and would rather go elsewhere.</p> <p>Discovery - confirmation would be appreciated. Thank you </p>

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Replies (2)
Discovery Health
Discovery Health's reply19 Aug 2016, 04:44
Official

Dear Scotland212

Thanks for bringing this matter to our attention.

We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Aug 2016, 13:20
Official

Dear Scotland212

Please check your emails for final feedback from us.

Regards
Umiksha Maharaj