EG
Evert G

1 reviews | Active since Feb 2023

21 Feb 2024, 13:16

Receiving someone else's documents......

For some reason I'm receiving a Mr Louis Nel's personal documents. I'm not even a Discovery client so now I'm randomly receiving another person's personal info. I've sent Discovery an email regarding the matter but I'm still receiving the person's personal documents. I would be furious if I was Mr Louis Nel.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Feb 2024, 06:47
Official
Dear Evert G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Feb 2024, 10:12
Official
Dear Evert G

Please check your emails for final feedback from us.
   Regards Discovery Health Servicing Team