JH
Josh H

1 reviews | Active since Jun 2016

05 Mar 2024, 16:17

Really helpful agent

My past experiences have not been good with Discovery health - it took 5 years to change my banking details alone - but I had an issue with an incorrect debit order amount being loaded, the call centre agent Kayla was really nice, super helpful, and called me back to followup and assist further.

She definitely deserves recognition, she is hands down the best interaction and service I have had from Discovery as a whole.

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Replies (1)
Discovery Health
Discovery Health's reply06 Mar 2024, 10:28
Official
Dear Josh H

Thank you for the excellent feedback.
RegardsDiscovery Health Servicing Team

Best regards,