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jenifaer A
1 reviews | Active since Nov 2010
23 Sept 2015, 13:30
REALLY GUYS ?
I am appalled, to say the least, regarding the service that I have been getting from your side ! Especially since I am trying to join your entity as a customer ! Tell me a LOT about your service levels !!! an entire week has passed and still no positive feedback from your offices ??? I have made more than 20 calls to your offices (+***8 ) and I am still hanging ???? is this the kind of service that I should expect going forward ????
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Discovery Health's replyOfficial
15 Oct 2015, 14:47Hello jenifaer,
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience that the application process may have caused you. We confirmed that you have been contacted and your membership activated. We also sent a membership certificate to you as proof. We trust your future dealings with us will be more favourable.
Regards
Annelize
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience that the application process may have caused you. We confirmed that you have been contacted and your membership activated. We also sent a membership certificate to you as proof. We trust your future dealings with us will be more favourable.
Regards
Annelize
Discovery Health's reply15 Oct 2015, 14:47
Official
Hello jenifaer,
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience that the application process may have caused you. We confirmed that you have been contacted and your membership activated. We also sent a membership certificate to you as proof. We trust your future dealings with us will be more favourable.
Regards
Annelize
Thank you for your comment.
Please accept our sincerest apologies for the inconvenience that the application process may have caused you. We confirmed that you have been contacted and your membership activated. We also sent a membership certificate to you as proof. We trust your future dealings with us will be more favourable.
Regards
Annelize