CM
Candice M

1 reviews | Active since Jan 2012

29 Mar 2016, 08:00

Really Fed up with this medical aid!

My medical aid that i pay sooo much money for refuse to help me when i need them yet they get their money every month!!!!i was dignosed in January with a lump in my breast i was sent back and forth from the GP to the specialist i forced to see a surgeon,the surgeon checked me out and wanted to have the lump removed immediately but our dear discovery refused!!!he even sent a motivation letter but they still refuse!so much for caring about health,they say its not giving me problems so i dont have to have it removed!what do you know!!!****e you living with this thing in your breast,plus i have a new born baby that i need to breast feed from this breast with this lump!!!Im really sick and tired of them also my baby never went to a Paediatrician because they feed there nothing wrong with her yet my child sits with a very very bad skin problem now!!!and i must pay for the both of us every month!!!Im done with this damn medical aid that doesn't do anything for you but collect their thousands of rands every month.What in a few years we found out this lump is cancer what if my daughter skin becomes worse!WHAT DO THEY CARE ITS NOT THEIR PROBLEM THEY GET THEIR MONEY!!s

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Replies (1)
Discovery Health
Discovery Health's reply04 Apr 2016, 16:18
Official
Hello Candicemeyers,

Thank you for your comment.

We are truly sorry for the manner in which your query was handled. We have been trying to reach you telephonically, but have been unsuccessful in doing so. In order for us to provide a decision on the treatment, we need further clinical information, as we received only a referral form. I have sent the details of these requirements to your email address. Please email this to us directly at your earliest convenience so that we may expedite this for you.

Regards
Norman