Really disappointed/ and upset

Discovery is really bad All of a sudden you don't pay the claims in full when I was in hospital because you then require a letter of motivation from the Dr regarding the length of stay I have never heard of this before The Dr did whatever she wanted to do And now the rest I must pay Towards the hospital of an amount of R11,109 You don't care if People are struggling on a day to day basis I have never heard anything that you only now pay the account in part really disappointed And how must I discharge myself out of hospital if the Dr kept me in for 4 days then you only 1.5 It's really ridiculous thanks for not caring about people who are struggling financially You take your payment off each month then why am I on a medical aid