Really bad service:

Good day Query nr.: ********** 807 I have been waiting for almost a month for the above query to be resolved. I postponed my last appointment with my gynae as I still had not received feedback or a resolution from Discovery. I am due in June - that means I only have next month, which means I might not even need this maternity benefit anymore. Can I please have an answer urgently as this is quite simple really - I either have the benefit or not and we can keep it moving. I thought you just had to draw the call and listen to what I discussed with the consultant way back in February. I had called in on that afternoon to activate the benefit so to find that it was not done and then still have to wait this long for an answer is just bad service I think. Please don't be alarmed if you see this same email on Hello Peter. Regards, N Mtuli