MH
Mahomed H

1 reviews | Active since Feb 2011

17 Jun 2025, 14:37

Re: Re CMS87542/ updated recon required 18 invoices Urton and Catherthers

Dear Discovery Team

I trust this message finds you well.

Please note that the 18 invoices, as requested, have been submitted along with the corresponding proof of payments. However, to date, I have not received reimbur*****t for all Urton and chronic medication, despite the PMB being backdated.

For your reference and further investigation, kindly find the Medical Ombudsman case number: CMS 87542 attached for your perusal.

Last week Enrico mentioned he will provide and updated reconciliation and ensure the outstanding will be paid no response since then.

I would appreciate your urgent attention to this matter, as I remain a very concerned member and patient.

Good day,

The member has been sending multiple emails to the scheme regarding his claims. In your section 47 response, you confirmed that the claims would be funded. Kindly proceed with processing the claims as per your commitment.

Regards,

Jane Nkolele

Kind regards

Very concerned patient being deceived

0
Replies (2)
Discovery Health
Discovery Health's reply18 Jun 2025, 06:42
Official
Dear Mahomed H
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Jun 2025, 13:43
Official
Dear Mahomed H
 
We have been in contact with you.
 
Regards 
Discovery Health Servicing Team