DG
Deon G

1 reviews | Active since Sept 2019

13 Dec 2022, 08:51

RE AUTH Nurture house Alberton pathetic service

You Dad Mr Muller Id ***007 went to Nuture House in Alberton after his operation The communication serices is absolutely the poorest we ever seen Londiwe case mananger we cannot pick up my dad at 345 at Nurture house she said we must pick up my dad only before 12 When we arrange for 9 am se still has respond She don't respond on care group The Switchboard hardly answers and reception They don't return calls to hear how he is staff is pathetic along with some nurses arrogance responses The place is not yet set up properly Don't see your family to this place

0
Replies (2)
Discovery Health
Discovery Health's reply13 Dec 2022, 09:59
Official
Dear Deon andre G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Dec 2022, 13:01
Official
Dear Deon andre G
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team