NN
Neel N

1 reviews | Active since Mar 2009

02 Jun 2024, 21:32

Rather support the NHI than discovery

4 weeks later, 2 hellopeter complaints later and still my issue has not been addressed. How long does it take your team to proceed a claim that was sent via your own website? Are you short staffed or just useless?? At this rate we might as well cancel our policies with discovery and support the NHI

0
Replies (3)
Discovery Health
Discovery Health's reply03 Jun 2024, 06:57
Official
Dear Neel N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
NN
Neel N's update03 Jun 2024, 09:07
Reviewer Update
You said the same thing last week
Discovery Health
Discovery Health's reply03 Jun 2024, 16:58
Official
Dear Neel N

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team