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DOMINIQUE O

1 reviews | Active since Oct 2018

03 Jul 2024, 12:24

Rather Go To Bonitas.

What an actual pathetic excuse of a Medical Aid. Not only are the consultants clueless to say the least, you can hear the uncer*****y in their voices, the hospitals themselves are weary of accepting persons that are on certain plans! Is this because of Discovery's poor management of their networks? Leaving paying clients stranded in times of need because hospitals wont accept them. You think by choosing Discovery you are getting the best because its such a big name but I know people who are with much smaller medical aid schemes and they never encounter these sorts of issues and end up paying less out of pocket! I don't have the liberty of canceling my plan at the moment, but you can be guaranteed that when I can, I most definitely will. I'm meant to be in such a beautiful memorable period of my life right now, but Discovery has singled-handedly ruined it for me.

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Replies (2)
Discovery Health
Discovery Health's reply03 Jul 2024, 13:10
Official
Dear DOMINIQUE O

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Jul 2024, 15:47
Official
Dear DOMINIQUE O

We have been in touch with you to answer your comments. 

Regards Discovery Health Servicing Team