VM
Vukani M

1 reviews | Active since Apr 2021

21 Jan 2023, 20:00

Rabies shots not covered

I don't understand how my cover doesn't include rabies shot when they're basically a very serious medical emergency? Been calling and trying to get an explanations of the claim forms with codes 274, 42 and 6 popping up on the statement. Isn't the whole point of having insurance cover to sort out emergencies, especially for the amount being paid?

0
Replies (2)
Discovery Health
Discovery Health's reply23 Jan 2023, 07:50
Official
Dear Vukani M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Jan 2023, 16:21
Official
Dear Vukani M

We have been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team