TM
Tshidi M

1 reviews | Active since Jun 2019

17 Aug 2026, 13:58

R3000 Discovery Monthly Premium Covers Close To Nothing For Me

Good day Discovery I pay R3000 a month just for me. I don't know what it covers. I can't get my chronic medication, I can't go to Gynaecology, I can't got to the dentist. I can't do blood tests at Ampath or Lancet. I can't get medication when I am sick or go to the doctor because all the savings are gone. I can't go to chiropractor. I can't access my information on the app. I have tried so many times to ask Discovery that information doesn't show. I can't even email and get proper information. Its such a struggle when I need to contact them. I walk around with a medical aid card but it does absolutely nothing for me because I have paid everything cash. Im so unhappy and frustrated with this medical aid because it basically does nothing for me. I probably get savings of R5000 and thats all. What exactly can I use the medical aid for? WHat are the benefits because I pay everything cash and I never get feedback if I email. I am basically paying R3000 a month for R5000 savings. Im so unhappy and frustrated. What exactly are the benefits for R3000 per month besides getting R5000 savings?

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Replies (4)
Discovery Health
Discovery Health's reply18 Aug 2026, 06:50
Official
Dear Tshidi M 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
TM
Tshidi M's update19 Aug 2026, 21:12
Reviewer Update
I just need to know what are my benefits exactly if I can't go to dentist gynecologist or any other specialist. I don't have chronic.

What are the benefits for the plan i have because I pay everything cash ?

Im not prepared to talk to any advisor or go on an app or talk to WhatsApp, it hasn't worked for me. I'm definitely not going to call.

I just need an email telling me exactly what do I benefit from R3000 a month.

It seems I pay R36,000 a year for a savings of R5000-R8000 a year.
TM
Tshidi M's update21 Aug 2026, 10:29
Reviewer Update
Good day Discovery


I pay R3000 a month just for me. I don't know what it covers.


1. I can't get my chronic medication. My doctor tried on B2B and I was declined.

2. I can't go to Gynaecology,

3. I can't got to the dentist.

4. I can't do blood tests at Ampath or Lancet.

5. I can't get medication when I am sick.

6. I can't go to the doctor because all the savings are gone.

7. I can't go to chiropractor or any other specialist.

8. I can't access my information on the app. I have tried so many times to ask Discovery that information doesn't show. It says I'm not a member of Discovery.

9. I can't even email and get proper information response.

Its such a struggle when I need to contact them.


I walk around with a medical aid card but it does absolutely nothing for me because I pay everything cash. Im so unhappy and frustrated Discovery medical aid because it basically does nothing for me.


I probably get savings of R6000- R8000 per annum but I pay R36,000 per annum. Plus I spend R1000 monthly for Chronic medication and Supplements.


What exactly can I use the medical aid for? What are the benefits because if I pay everything cash?

I never get feedback if I email.


Please may you not refer me to call Discovery or to send WhatsApp or to go to Discovery App or talk to a financial advisor.

There is absolutely no need to call me.


Please email me a list of all my benefits and the values. That's all I ask for.


Discovery Health
Discovery Health's reply24 Aug 2026, 15:57
Official
Dear Tshidi M 

We have been in touch with you to answer your comments. 

Regards 
Discovery Health Servicing Team