LK
Lauzanne K
1 reviews | Active since Jul 2015
14 Jul 2015, 13:34
QUICK TO TAKE YOUR MONEY- NOT QUICK TO PAY
Discovery Health was given to each employee at my previous work. After receiving a new job opportunity, I filled in a withdrawal form and e-mailed it to Discovery. Stating my contract end time which was 50 days from the date of the e-mail.<br> Two months after this e-mail, they still took off the debit order- after all my savings and benefits were clearly stopped the day I mailed my withdrawal. <br> NOW I am being threaten about accounts being handed over to attorneys - accounts that were apparently covered by Discovery at the time I asked approval for my operation. <br> DISAPPOINTED !!
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Discovery Health's replyOfficial
16 Jul 2015, 09:16Hello L-zaan,
Thank you for your comment.
I investigated your query I confirmed that members who are part of certain employer groups are billed in arrears which means we bill for the March 2015 on the 1st April 2015.
I have sent an email with a breakdown of how we processed the claims submitted to the Scheme. You may contact us directly if you have any further concerns in this regard.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Thank you for your comment.
I investigated your query I confirmed that members who are part of certain employer groups are billed in arrears which means we bill for the March 2015 on the 1st April 2015.
I have sent an email with a breakdown of how we processed the claims submitted to the Scheme. You may contact us directly if you have any further concerns in this regard.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Discovery Health's reply16 Jul 2015, 09:16
Official
Hello L-zaan,
Thank you for your comment.
I investigated your query I confirmed that members who are part of certain employer groups are billed in arrears which means we bill for the March 2015 on the 1st April 2015.
I have sent an email with a breakdown of how we processed the claims submitted to the Scheme. You may contact us directly if you have any further concerns in this regard.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Thank you for your comment.
I investigated your query I confirmed that members who are part of certain employer groups are billed in arrears which means we bill for the March 2015 on the 1st April 2015.
I have sent an email with a breakdown of how we processed the claims submitted to the Scheme. You may contact us directly if you have any further concerns in this regard.
Thank you for allowing me to assist with your query.
Regards
Jashvir