Quick to take your money

Item: Discovery Health
Rating: 1
Author: Ina S

I am not happy with the Discover or Flexy care, I have used over R200 in airtime to get someone to help me submit a claim.

When I dial ***I get cut off as soon as the voice says to hold for the next available consultant.

What a run around. Everything is automated and you can't talk to a human, they don't exist.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

04 Jul 2022, 07:37

Dear Damian S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Jul 2022, 07:37

Official

Dear Damian S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

04 Jul 2022, 14:45

Dear Damian S

We contacted you to discuss your query.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Jul 2022, 14:45

Official

Dear Damian S

We contacted you to discuss your query.

Regards

Discovery Health Servicing Team