Query not resolved after 14 days

Item: Discovery Health
Rating: 1
Author: Kaizer T

Dear Sir/Madam,

Dr Melani Fraser mistakenly use the wrong for last three claims which was taken from my saving instead of other approved benefit . She was told by Buhle to send the correct code to her personal and she will sort the matter and refund the money to my saving. To date nothing has happened and today Nomakhitha has promised to sort the issue. 🤷♂️🤷♂️🤷♂️🤦🏾♂️🙏🏻🙏🏻

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

02 Nov 2022, 07:22

Dear Kaizer T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply02 Nov 2022, 07:22

Official

Dear Kaizer T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

02 Nov 2022, 10:41

Dear Kaizer T

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply02 Nov 2022, 10:41

Official

Dear Kaizer T

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team