Putrid and *********** service I have spent all day on the phone with Discovery with no joy I app**** for medical aid for my brother as he is unable to do so

Putrid and *********** service I have spent all day on the phone with Discovery with no joy I app**** for medical aid for my brother as he is unable to do so. I then needed to ensure that I am able to interact with Discovery on the medical aid but could not be assisted Secondly I needed to change the debit order date from the 01st to the 15th and was told that on the 01st and 15th full premiums will be deducted. How on earth does this make sense?! It is probably best to refund the premium and I rather choose another medical aid. If this is the service before needing medical assistance I can only imagine if you're lying injured somewhere.