TM
Thando M

1 reviews | Active since Jul 2020

22 Feb 2022, 14:12

PUT MY CHILD BACK ON THE MEDICAL AID

membership no. ***

I've been complaining since 2020 for them to add Imi Nodlabi 20-08-18 (date of birth) on the medical aid but they keep on telling me stories that don't make sense. she was on the medical aid and was taken off I requested they put her back still they have not done that and if something were to happen to Imi i'm going to blame them and they will be responsible for the bill.

0
Replies (2)
Discovery Health
Discovery Health's reply23 Feb 2022, 07:26
Official
Dear Thando M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply23 Feb 2022, 11:42
Official
Dear Thando M
 
We have been in touch to address your concerns.
 
Regards
Discovery Health Servicing Team