pure Incompetence

I call to make arrangements and Zihnle who has been employed by your company as a professional can’t event conduct herself in that manner. you people keep me on hold for more than 28 minutes what the **** is happening are you training your people correctly , yet you have the ordasity to send me letters to make payment on my account which I have been doing. I even sent in my proof of payment yet your staff are to *********** to do their job.

You people better get back to me because you wasting my time. If you don’t then you can proceed with whatever you would like to do because I’ve been calling , I’ve been making payments and yet you can’t assist me in getting me a revised bill, your people are ****ing playing with their toes. I will be exposing this , I have screen shots of how long the call ran.