AX
AX X

1 reviews | Active since Nov 2019

04 Dec 2021, 12:40

PROVISION FOR YOUR OWN MEDICAL SAVINGS - DO NOT RELY ON DISCOVERY PAYING BACK

I’ve submitted several claims - Several times - To be paid from my MEDICAL SAVINGS account. All I get it an email back - I’ve been waiting a month for payment from MY OWN MONEY. Ridiculous.

0
Replies (3)
Discovery Health
Discovery Health's reply06 Dec 2021, 11:50
Official
Dear Ax X
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
AX
AX X's update07 Dec 2021, 07:14
Reviewer Update
I’ve been waiting weeks for my own money to be paid back to me -
Heading into the holiday season
No disposable income
It’s totally uncalled for
Why has no one rep**** to emails
Why have all my submitted PAID invoices been ignored?
Please escalate and pay my invoices asap -
I have so much money in my medical savings account -
And none in my credit card to buy groceries - and put fuel into my car -
While my savings lie pooled in an account that you guys get interest on -
Escalate and pay me my money
Or I will be moving to Momentum Health in 2022.
Discovery Health
Discovery Health's reply08 Dec 2021, 17:16
Official
Dear Ax X
 
We could not reach you telephonically and sent you an email in response.
 
Regards
Discovery Health Servicing Team