Process my claim

I have submitted my claim 3 times now, which each time I was asked to provide more information. I have provided this information and no feedback on the claim. Nobody picks up calls on your customer service line, your WhatsApp and chat bots are useless, considering the ridiculous amounts you charge for your services you would expect better from your firm. I shouldnt have to come to this platform every time I get subpar service from you. Believe me I would change medical aids if I could, but somehow because of whatever reasons, employees are always forced to use Discovery. Just process my claim, and dont annoy me with missing information, I am not asking you to pay, I know you wont, I just need it for tax filing.

Do better, nobody gets joy from complaining about you mxm.