TM
Tshepo M

1 reviews | Active since Oct 2021

02 Jan 2026, 16:39

Prescribed Minimum Benefits Process

Again i have to type hellopeter review Discovery to listen and understand.

I have been reffered to do CT scan and blood test by an ENT for a condition that I have stipulated via emails to your office and it's seems like the consultant are just responding.

Certain information is required from me and I have indicated that you reach out to the ENT to obtain the information and authorise the booking with your service provider. The condition is within the Prescribed Minimum Benefits it cannot be paid out my savings balance but out of the hospital benefits. I can't afford to struggle like this while I am paying a substantial amount of money for your plan.

Please get everyone together who is working on this and get information form an ENT and authorise the payment and let me know which service provider I can go to for CT Scan and blood test because it jointly refferal.

I have requested the should be covered by out of hospital benefits not through my savings.

Again I have to write hellopeter review for proper attention.

0
Replies (3)
Discovery Health
Discovery Health's reply05 Jan 2026, 07:07
Official
Dear Tshepo M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
TM
Tshepo M's update05 Jan 2026, 12:46
Reviewer Update
I have provided you with a referral letter and I have completed application for out of hospital management of a Prescribed Minimum Benefit condition and yet you are requesting information from me instead of a ENT. I have provided you with quotation. I was advised that the ENT is out of the country. What should I do at this stage?

Your reference number is ***

Your service is very poor.
Discovery Health
Discovery Health's reply07 Jan 2026, 18:34
Official
Dear Tshepo M

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team